Privacy Policy

1. Introduction

Zuru ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, company name
• Content: Destination information, images, descriptions, and listings you upload
• Communications: Messages you send through our contact forms or support channels
• Payment Information: Billing details processed securely through our payment providers

We automatically collect certain information, including:

• Device and browser information
• IP address and location data
• Usage data and analytics
• Cookies and similar technologies

3. How We Use Your Information

We use your personal information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that perform services on our behalf
• Business Transfers: In connection with any merger or acquisition
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have given us permission to share

5. Your Rights Under POPIA

Under South Africa's Protection of Personal Information Act (POPIA), you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Lodge a complaint with the Information Regulator

To exercise these rights, please contact us at info@azizes.co.za.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than South Africa. We ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable law.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Information Officer:

• Email: info@azizes.co.za
• Phone: +27 82 316 6905
• Address: Bel Air Shopping Centre, Bellairs Dr, Northriding, Johannesburg, 2169